Privacy Policy

The General Data Protection Regulation (GDPR) was introduced on 25th May 2018, therefore Release Pilates are obliged to provide a Privacy Policy to inform you of the information we hold about you and what your information is used for.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way, such as, your name, address, telephone number, email address, emergency contact details and other personal questions on your health, which includes your medical history and medication.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect your information?

Your personal information will be used for the specific reasons stated below only. We also collect your personal information if you submit our contact form.

How do we use your information?

We use your information for the below purposes:

To understand your health and body to ensure you’re able to take part safely;
General updates on classes;
Send any information on a class you’ve booked;
Send any helpful Pilates information

We will contact you through email for any updates. If we need to contact you for any medical reasons then we may contact you through telephone.

If you would rather not be contacted for any reason other than class updates or medical reasons, then please contact Elise at hello@releasepilates.co.uk.

How do we store, use, share and disclose your personal information?

Release Pilates is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Their privacy policy can be found in the below link.

https://www.wix.com/about/privacy

Your premedical questionnaire (PAR Q and You) is kept securely on file should any medical needs arise. Your PAR Q is stored either electronically or paper documents which are also kept in a secured file.

Cookies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings you have selected and actions you have taken on a site. They are used to provide a great experience for our visitors and customers.

How long do we keep your data for?

Paper documents are kept for a minimum of 7 years, after then will they be disposed of confidentially by shredding or burning. Electronic documents are never deleted unless requested.

Accessing your information

You have the right to access any of your personal information. Please contact Elise at hello@releasepilates.co.uk to request any of the following:

To request details of any of your personal information
If any details on your PAR Q have changed.
To remove any data held about you.

Disclaimer

By signing up to any of my classes you are agreeing to your data being stored and used as explained, unless you state otherwise.

Privacy Policy Updates

This Privacy Policy was updated on 29th October 2024 and is kept under regular review. If you have any queries about privacy, please contact Elise at hello@releasepilates.co.uk.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.